Convenience
Connect instantly with a Support member through phone calls or live chats from the Deacom Help system.
Compassion
We put our users first. All support members are experienced and understand the urgency of your business needs.
24 x 7 x 365 Support
A member of our Support team is always available.
Save Time – Skip the wait!
Phone calls and live chat can get questions answered quickly, without the need for lengthy back-and-forth emails.
Get Answers
Get resolutions quickly from a knowledgeable Support team that goes through continuous and rigorous DEACOM training.
Critical Issue Handling
We will do whatever it takes to resolve issues as soon as possible.
Phone Call
Speak directly with an ERP professional through one phone number that gives access to the entire Support team.
Live Chat
Connect instantly with a Support team member to answer quick questions and keep moving with your day.
Ulteriori informazioni +
Screen-Sharing Capabilities
Share the exact process you are having an issue with, allowing even the most complex troubleshooting issues to be solved in a quick and efficient way.
Assicurati di aver tracciato un percorso chiaro per raggiungere gli obiettivi strategici a lungo termine, con il programma Consulting and Customer Success di Deacom.
Scopri le novità della soluzione DEACOM, aggiornati sulle best practice, collabora e sviluppa nuovi rapporti con i colleghi e cogli l’occasione per un incontro faccia a faccia con i nostri esperti di prodotti.
Il tasso di successo dell’implementazione ERP di Deacom, pari al 99%, è nettamente superiore alla media di settore.
Ospitando e gestendo il tuo ambiente DEACOM ERP nel cloud puoi mantenerti concentrato su altre priorità aziendali.