Priority Management
We work with our customers to understand their priorities and ensure we are working on them in the order that makes the biggest impact on their business.
Fix the Headaches
Together, we identify and put solutions in place for some of the issues our customers might be experiencing.
Stay Current
When issues need to be fixed, it often requires updating, which keeps the software up-to-date.
Alleviate frustrations with issues that might arise.
Access on-demand training.
Stay in-the-know with a constant feedback loop.
Our Support Team will meet with customers to determine their priority list.
From there we work with our development team to fix top issues first.
As we resolve these challenges, we meet again with the customer to test and verify the fix.
Lastly, a build is delivered for the customer to test and eventually move to production.
Assicurati di aver tracciato un percorso chiaro per raggiungere gli obiettivi strategici a lungo termine, con il programma Consulting and Customer Success di Deacom.
Il team di supporto Deacom è sempre disponibile per assicurarsi che tu possa ottenere il massimo dal sistema ERP.
Scopri le novità della soluzione DEACOM, aggiornati sulle best practice, collabora e sviluppa nuovi rapporti con i colleghi e cogli l’occasione per un incontro faccia a faccia con i nostri esperti di prodotti.
Staying up to date with the latest version of DEACOM ERP ensures customers are able to take full advantage of the latest technology and newest features.